Maddy runs a Charity called SANCTUARY Family Support which was set up 15 years ago to support families affected by substance misuse. SANCTUARY supports any adult family member, Kinship carer (grandparent caring for grandchildren) and the substance misuser themselves. In 1993 she started to work as a volunteer for Merseyside Drugs Council and started a basic counselling course, gaining a Diploma in Counselling.
Running run the charity since 2000 she continues to work tirelessly as its volunteer chairperson, being the ever-present face of the organisation, supported by one Family Support Worker. Over these years Maddy, has been responsible for raising over £750,000 to enable the organisation to continue and whilst initially this Charity was set up to support families, many of the first service users are Kinship carers and as a group they campaigned for years at Westminster to get the Kinship carers the recognition they deserve.